Aviator Terms & Conditions – A Complete Guide for All Malaysia Platform Users

These Terms & Conditions ("Terms") govern your use of the aviator platform, including the website, mobile app, Sports Betting services, Live Casino, slots, jackpot, Blackjack, and all other products provided by aviator to users in Malaysia.

By registering an account, making a deposit, using a bonus, placing a bet, or simply browsing the aviator website, you are deemed to have accepted and agreed to fully comply with these Terms. This acceptance is binding from the moment you begin using the aviator platform.

These Terms are supplementary to, and do not replace, any other specific agreements you may have entered into with aviator, including individual bonus terms, special promotion rules, or VIP programme agreements in force from time to time.

To register and use aviator's services, you must meet all of the following eligibility requirements without exception:

• Minimum Age Requirement: You must be at least 18 years of age at the time of registration. aviator employs identity verification methods to ensure compliance with this age requirement.
• Nationality/Residency: aviator services are offered exclusively to users located in Malaysia. Access from outside Malaysia may be subject to additional restrictions.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be prohibited by any law or regulation from using online betting services.
• One Account Per Individual: Each individual is only permitted to hold one aviator account. Holding multiple accounts is a violation of these Terms and will result in the closure of all accounts concerned.
• Accurate Information: All information provided during registration must be accurate, complete, and up to date. False information may result in account closure and forfeiture of any winnings.

Aviator reserves the right to request identity verification documents (MyKad, passport) at any time to confirm user eligibility. Failure to provide the required documents within the specified period may result in temporary suspension or permanent account closure.

Your aviator account is strictly personal and may not be transferred, sold, shared, or used by any other party. You are solely responsible for maintaining the confidentiality of your password and account login details.

• Use a strong password combining uppercase and lowercase letters, numbers, and special characters.
• Enable Two-Factor Authentication (2FA) for added protection via your account security settings.
• Never share your password or OTP with anyone — including aviator's own customer support agents, who will never ask for your password.
• Log out of your account after every session, especially when using a public or shared device.
• Contact aviator support immediately if you suspect any unauthorised access to your account.

Aviator will not be liable for any losses arising from unauthorised third-party use of your account where such access was made possible by your own negligence in safeguarding your login credentials.

Aviator supports a wide range of local Malaysian payment methods for deposits and withdrawals. All transactions are processed in MYR and aviator charges no additional fees on any transaction.

For withdrawal, the minimum withdrawal amount is RM50 for e-wallets and RM100 for bank transfers. Processing times are 15 to 30 minutes for Malaysian e-wallets and 1 to 3 hours for bank transfers. First-time withdrawals to a new account may require additional identity verification as a standard security measure.

• Withdrawals can only be processed to the same payment method used for your last deposit, or to an account verified in your name.
• aviator reserves the right to request supporting documents for any withdrawal exceeding RM10,000 as part of standard compliance procedures.
• Any deposit made via an unsupported method or through a third party will not be recognised and may be non-refundable.

Aviator offers various bonuses and promotions to registered members from time to time, including welcome bonuses, reload bonuses, weekly cashback, slots freespins, and VIP programme rewards. Each bonus is subject to specific terms stated at the time of the offer.

The general conditions applicable to all aviator bonuses are as follows:

• Rollover Requirement: All bonuses must be wagered the number of times specified in the relevant bonus terms before any withdrawal is permitted. The standard rollover requirement is between 5x and 30x, depending on the bonus type.
• Validity Period: All bonuses have a set validity period. Any unused bonuses or unfulfilled rollover requirements within that period will expire automatically.
• Bonus Win Cap: Some bonuses may have a maximum winning cap on withdrawable amounts. This limit will be clearly stated in the relevant bonus terms.
• One Bonus Per Individual: Each promotion may only be claimed once per user, IP address, device, phone number, or household.
• Bonus Arbitrage Prohibition: Using bonuses for betting arbitrage or promotional system abuse is strictly prohibited and will result in bonus forfeiture and account closure.

All bets placed on the aviator platform are final once confirmed by the system. This applies to bets on Malaysian Super League football, EPL, ICC cricket, BWF badminton, e-sports, Live Casino, jackpot slots, blackjack, and all other games available on aviator.

• Bet Finality: Confirmed bets cannot be cancelled or modified except under specific circumstances provided for in the relevant betting policy.
• Odds Changes: Sports Betting odds may change before a bet is placed. The applicable odds are those confirmed at the time the bet is accepted by the aviator system.
• Voided/Postponed Matches: If a match is cancelled or postponed by more than 12 hours, the relevant bet will be refunded to your account balance at odds of 1.0.
• Odds Errors: aviator reserves the right to void any bet placed at odds that are clearly erroneous or abnormal due to a technical error.
• Betting Limit: Aviator reserves the right to set minimum and maximum betting limits for any betting market or casino game at any time.
• Live Casino Games: Live casino game outcomes determined by the dealer are final. Any technical disruption will be resolved in accordance with the established game recovery policy.

Aviator uses a certified random number generator (RNG) for all slot and digital casino games. The system is regularly audited by independent bodies to ensure fairness and game integrity.

Aviator is fully committed to responsible gambling practices. We believe that entertainment should remain just that — entertainment — and should never become a financial or emotional burden to any user.

The following self-management tools are available to all aviator members free of charge:

• Daily/Weekly/Monthly Deposit Limit: Set a maximum amount you can deposit within a given time period.
• Betting Limit: Set a maximum limit on single bets or total daily wagering to keep your spending in check.
• Cool-off Period: Take a break from the platform for 24 hours, 7 days, or 30 days, based on your needs.
• Self-Exclusion: Temporarily or permanently close your account if you feel you need to stop playing.
• Betting History Review: Review your betting records and transaction history at any time to monitor your playing habits.

If you or someone you know needs help with gambling habits, please visit our Responsible Gaming us for the resources and support you need.

Aviator conducts active 24/7 monitoring of all platform activity to detect any form of fraud, abuse, or suspicious behaviour. The following activities are strictly prohibited and will result in immediate action:

• Use of automation software, bots, or scripts to place bets or interact with the platform
• Attempts to exploit technical errors, software bugs, or system vulnerabilities
• Money laundering or use of funds from illegal sources to make deposits
• Collusion between players to manipulate game outcomes or betting results
• Attempts to unauthorisedly access another user's account or aviator's internal systems
• Fraudulent account registration or use of another person's identity

Aviator reserves the right to freeze accounts, withhold winnings, and report to the relevant authorities if there is sufficient evidence that any illegal or fraudulent activity has been carried out by a user.

You may close your aviator account at any time by contacting our customer support team via live chat or email. Before closing, ensure all eligible balances have been withdrawn. Unclaimed balances after account closure may not be recoverable after 90 days.

Aviator reserves the right to suspend or close a user's account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions
• Identity verification failed or fraudulent documents detected
• User found to be under 18 years of age
• Fraudulent activity, money laundering, or violation of applicable laws detected
• Multiple accounts held by the same individual

Aviator provides its betting and entertainment platform on an "as-is" basis, without any warranties, express or implied, beyond what is explicitly stated in these Terms. Aviator shall not be liable for:

• Financial losses resulting from betting outcomes, casino results, or fluctuations in winning odds
• Service disruptions, technical issues, or platform downtime beyond aviator's reasonable control
• Losses arising from a user's failure to maintain the security of their account
• Any taxes, duties, or charges that may be levied by authorities on your winnings

Aviator's total liability to any user under any circumstances shall not exceed the amount deposited by that user in the 30 days preceding the claim.

Aviator reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. All amendments take effect immediately upon being posted on this page, unless stated otherwise.

For material or significant amendments that directly affect user rights, aviator will provide at least 7 days' notice via registered email or in-platform notification before the changes take effect. Continued use of the aviator platform following any amendment constitutes acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the aviator platform, please contact our support team through the following channels:

• Email: support@aviator-bangla.com — Response within 24 hours on business days
• Live Chat: Available 24/7 directly via the aviator website or app — Response in under 3 minutes
• Telegram: Reach our support team via the official aviator Malaysia Telegram channel

For formal complaints, please submit your complaint in writing via email, including your account number, details of the issue, and any relevant supporting evidence. aviator is committed to resolving all complaints within 5 business days of receipt.